Posts tagged COO
Using Feedback to Forge Your COO Roadmap

Your operations roadmap is your current set of explicit, fully articulated goals for improving the company’s “how”—its processes, systems, tools, reporting, communication, and more. The roadmap should cover both near-term and long-term initiatives, and while it serves an important organizing function, it also has two other vital benefits.

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Alicia DiamondCOO
Defining Responsibilities: How New COOs Should Define Their Roles in Relation to the CEO

An effective COO is responsive to the unique needs of both the company and its CEO, so the role always varies between occupants and firms—sometimes to such an extent that two COOs might have almost completely dissimilar duties. Because the scope of a company’s operations is so broad, there is an extent to which the COO is a gap-filler position, an organization-focused executive brought in to compensate for vulnerabilities or to create strategically vital bandwidth for the leadership team. 

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Alicia DiamondCOO